Business Telephone Solutions

Wytech works with several of the UK’s leading VoIP telephony providers, ensuring we can recommend the best solution for you.

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Our VoIP Telephony Services

Wytel VoIP range - softphone, mobile app, desk phone

VoIP Phones

Offices benefit from our fully featured desktop handsets with a choice of routing options to ensure your calls go to the right people.

Softphone

Make and receive calls from anywhere with our intuitive mobile and desktop apps, and a range of plug & play IP handsets. You will keep your personal number private whilst never missing a call.

A choice of numbers

Choose from thousands of local, non-geographical, and memorable numbers, or simply transfer any of your existing numbers.

Advanced functionality

Enterprise-grade features including wallboards, CRM integration and call recording are all included for users who want to expand their business functionality

Mobiles

Business packages including both voice and data or just data only for portable tablets and laptops are available upon your request.

Landlines are going digital

Did you know that in 2027 the use of analogue phone lines will end and telecoms will move into an entirely online space?

Frequently asked questions:

Common questions about VoIP and the Wytel service:

VoIP Technology

What is VoIP telephony?

Wytech’s VoIP (Voice over IP) service – “Wytel”, allows your business to make and receive telephone calls via your internet connection, with no need for costly additional telephone lines.

What does "VoIP" stand for?

VoIP stands for “Voice over Internet Protocol”; essentially the technology of connecting your telephones up to your internet connection, rather than telephone lines.

What does VoIP do?

VoIP essentially allows you to connect your phones up to your home or business router and enjoy all the benefits of a traditional business telephone system with much lower cost (cheaper calls and no need for multiple telephone lines,) and far greater flexibility.

What can VoIP do for my business?

Our cloud-based system offers a wide range of handsets to suit your business requirements. These range from simple desk phones to cordless telephones and even the latest conference phones perfect for a meeting room.

Key advantages and disadvantages

Our clients benefit from the ability to move telephones between locations, such as taking handsets home, with no fuss. In addition to this, our service also provides clients with much cheaper call charges and improved voice quality when compared to traditional telephone lines. Internal calls can be easily made and transferred between telephones free of charge, whether the phones are in the same location or not.

Traditionally, VoIP lines can sometimes suffer from poor internet, causing calls to drop out or decline in quality. However, unlike many other telephone providers, because Wytech are networking and connectivity experts, we can use these expertise to maximise your internet connection speed and ensure your telephones have dedicated bandwidth available, ensuring your calls connect with crystal clear audio every time.

The Wytel Service

What VoIP services do Wytech provide?

Wytech is partnered with Callswitch to provide a quality service with the flexibility to use your phone anywhere in the world, whilst still making and receiving calls via the same number at the same cost, as long as there is an internet connection.

We can also provide each user with a Windows, Android or IOS softphone app. This gives you all of the features of a physical telephone handset, from your desktop, laptop or smartphone.

Our Callswitch One licence also boasts enterprise-grade features such as wallboards, CRM integration and call recording which are all included in the base price for users who want to take advantage of expanding their phone system’s functionality.

What equipment do I need?

In many cases, none. Assuming you already have a laptop or desktop computer, (or a mobile phone,) VoIP can be installed as an application, getting you up and running in no time at all. That being said, a wide variety of telephone handsets are also available, specifically designed for use with VoIP.

Our Commitment

If I don't like the service, what are my options?

While we pride ourselves on the diligence of our team in making sure the service is a good fit for you, your risk is minimal.

Wytech’s ethos is that we want happy clients. We wont achieve this by tying clients into long-term contracts that they do not wish to be in, so we keep things simple and as light on commitment as we can.

Wytel is available on a 90-day rolling contract, and porting your number out to an alternative service is straightforward and easy.