My colleagues and I at Windsor House Group Practice have used Wytech since they formed as a company and have known Mark and Paul for many years prior. They have always proven to be professional, knowledgeable and straightforward. They have shown great commitment to our complex clinical IT project, and their support and experience were a key factor enabling us to meet our objectives. Demonstrating integrity, experience and collaboration, we have no hesitation in recommending their services to anyone.
Wytech are the best IT provider I have ever worked with. Over the past 12 months they have transformed our IT infrastructure to meet our exact needs.Every request and problem has been dealt with efficiently and it's always a pleasure to work with their knowledgeable and friendly team. I would be happy to recommend them to anyone.
We have contracted Wytech for the last six years to provide hardware maintenance and support to our large group practice. In the course of the last six years they have installed the system at our new surgery and integrated all three sites to run its IT concurrently. We are fortunate in having an IT link with Wytech so that in the event of hardware issues they can be solved very quickly and easily. We have no hesitation in recommending Wytech to you.
In the period that Wytech have been looking after our IT requirements our experience of the company’s service has been excellent. There have been several occasions recently when we have had to call upon Wytech’s expertise and the company’s response has been quick and efficient. The company’s expertise has also been clearly demonstrated to me in one particular incident; when experiencing problems with my laptop a call to the support line was answered promptly by an engineer and the issue resolved quickly. The cause of the issue was then explained to me in an easy to understand manner and I am happy to report that this issue has not reoccurred. This is only a small example but we have entrusted Wytech to support and maintain our main office as well as 2 satellite offices in other areas. Thanks to Wytech’s proactive service, I am content in the knowledge our requirements are well looked after.
We have known the engineers from Wytech for over 10 years and have found them to be knowledgeable and helpful when we have needed them. They have understood how a GP Surgery needs to maintain a clinical system for patient care and they have worked around our opening times to ensure our system is available to us at the appropriate times. I have found their remote assistance extremely useful, but this has not stopped them visiting the surgery site should the need arise. I would recommend anyone seeking the kind of support Wytech offers to talk to them to see if they can be as supportive as they have been to this Practice.