Business Telephone Solutions
Wytech work in partnership with several of the UK’s leading VoIP telephony providers, ensuring we can recommend a solution that is the right fit for you and your business, whether you’re looking for a single business telephone, a 500-user multi-site solution with mobile and desktop applications; or something in between.
Request a brochure
Arrange a demonstration
What is VoIP?
Wytech’s VoIP (Voice over IP) service – “Wytel”, allows your business to make and receive telephone calls via your internet connection, with no need for costly additional telephone lines.
What can VoIP do for my business?
Our cloud-based system offers a wide range of handsets to suit your business requirements. These range from simple desk phones to cordless telephones and even the latest conference phones perfect for a meeting room.
What are the key advantages and disadvantages of VoIP?
Our clients benefit from the ability to move telephones between locations, such as taking handsets home, with no fuss. In addition to this, our service also provides clients with much cheaper call charges and improved voice quality when compared to traditional telephone lines. Internal calls can be easily made and transferred between telephones free of charge, whether the phones are in the same location or not.
Traditionally, VoIP lines can sometimes suffer from poor internet, causing calls to drop out or decline in quality. However, unlike many other telephone providers, because Wytech are networking and connectivity experts, we can use these expertise to maximise your internet connection speed and ensure your telephones have dedicated bandwidth available, ensuring your calls connect with crystal clear audio every time.
What VoIP services do Wytech provide?
Wytech is partnered with Callswitch to provide a quality service with the flexibility to use your phone anywhere in the world, whilst still making and receiving calls via the same number at the same cost, as long as there is an internet connection.
We can also provide each user with a Windows, Android or IOS softphone app. This gives you all of the features of a physical telephone handset, from your desktop, laptop or smartphone.
Our Callswitch One licence also boasts enterprise-grade features such as wallboards, CRM integration and call recording which are all included in the base price for users who want to take advantage of expanding their phone system’s functionality.
Landlines are going digital
In 2025, the technology that powers landline phones, the PSTN network, will be switched off. This means businesses that are still using a traditional landline have a limited time to replace it with a new solution. VoIP telephony is one of the most cost-effective, easy to setup, and hassle-free way for your business to replace your landlines, while keeping the numbers your customers know and trust.
To learn more about the 2025 switch off and the options that are available for your business, read our blog post that outlines the details here.
What is Callswitch One?
CallSwitch One is our industry leading unified communications platform. Underpinned by a powerful VoIP telephony system, CallSwitch One includes a range of advanced call handling and management features, alongside video meetings, chat, presence, document sharing and more.
All of this can be managed centrally through our secure administration dashboard, and deployed through proprietary mobile, desktop, and web applications.
What does a Callswitch One licence include?
CallSwitch One is our fully-featured UCaaS solution suitable for businesses of all sizes, and with a range of enterprise-grade tools for maximising employee efficiency and customer experience. A Callswitch One licence includes:
• Free mobile, desktop and web applications
• 1 inclusive number per user
• 2000 minutes to UK landline numbers
• 2000 minutes to UK mobile numbers
Frequently asked questions:
Common questions about VoIP and the Wytel service:
VoIP Technology
What does "VoIP" stand for?
VoIP stands for “Voice over Internet Protocol”; essentially the technology of connecting your telephones up to your internet connection, rather than telephone lines.
What does VoIP do?
VoIP essentially allows you to connect your phones up to your home or business router and enjoy all the benefits of a traditional business telephone system with much lower cost (cheaper calls and no need for multiple telephone lines,) and far greater flexibility.
The Wytel Service
What equipment do I need?
In many cases, none. Assuming you already have a laptop or desktop computer, (or a mobile phone,) VoIP can be installed as an application, getting you up and running in no time at all. That being said, a wide variety of telephone handsets are also available, specifically designed for use with VoIP.
Our Commitment
If I don't like the service, what are my options?
While we pride ourselves on the diligence of our team in making sure the service is a good fit for you, your risk is minimal.
Wytech’s ethos is that we want happy clients. We wont achieve this by tying clients into long-term contracts that they do not wish to be in, so we keep things simple and as light on commitment as we can.
Wytel is available on a 90-day rolling contract, and porting your number out to an alternative service is straightforward and easy.